University of Twente Student Theses
The Cultural Melting Pot - A qualitative study on the relationship between organizational inclusion practices and the feeling of welcomeness for employees
Postma, M.G.M. (2023) The Cultural Melting Pot - A qualitative study on the relationship between organizational inclusion practices and the feeling of welcomeness for employees.
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| Abstract: | Background: Organizations are growing in size and location, and there is a need to facilitate a multicultural workforce. If this is not achieved, the workforce can be left excluded and can not add value to the business operations of the organization. Aim: The present study aims to investigate the relationship between organizational inclusion practices and the feeling of welcomeness for employees, through using the themes of leadership, onboarding, engagement and wellbeing. Method: The method chosen for this research is of qualitative nature through conducting semi-structured interviews. The participants consisted of managers (n = 6) and employees (n = 14) from three separate organizations. The participants were chosen through means of purposive sampling as well as snowballing. The questions for the interviews were structured through the utilizing the four main themes of leadership, onboarding, engagement and wellbeing. Results: The results of the study was presented in the form of the different themes. Regarding leadership, managers and employees reported that a leadership style of being open was utilized. Furthermore for onboarding, the managers and employees all play a role in ensuring that the new employee is not lost. Relating to engagement, there are many different activities organized by employees, managers, as well as the organization. Lastly for wellbeing, there are many tools and support put in place from the organization as well as from the managers. Conclusion: Organizations are doing many things that enable for employees to be included within the organization and to feel welcome. Whether it is the type of leadership, or the way in which they are onboarded, employees are given the necessary tools to include themselves within the organization and to feel connected. Recommendation: There is a need for organizations to investigate their diffusion of information. As sometimes, if not all of the information is communicated, employees can feel lost within the complex organizations of today. Key words: Organizations, Inclusion, feeling of welcomeness, multicultural workforce |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 70 social sciences in general |
| Programme: | Communication Studies BSc (56615) |
| Link to this item: | https://purl.utwente.nl/essays/95506 |
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