University of Twente Student Theses


Developing healthcare Artificial Intelligence for developing countries

Aidarova, A. (2023) Developing healthcare Artificial Intelligence for developing countries.

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Abstract:Artificial Intelligence (AI) is increasingly integrated into various industries, including healthcare. The growing application of AI systems requires the designers and developers of AI to consider the expectations and needs of the stakeholder involved, especially healthcare professionals (HCPs). This study intends to identify the role of HCPs in the development process and aims to determine factors that designers should consider to align with their expectations. Although AI has the potential to positively impact healthcare globally, only a few studies were conducted in developing countries. This research addresses this gap by investigating the perspective of healthcare professionals in developing countries. This study discovered that HCPs in developing countries currently have limited involvement in the design process, as the countries experience scarcity of AI developers. To provide insights for AI designers, this study identified four overarching factors that should be considered: job-related, ethical, socioeconomic, and psychological factors. Job autonomy, doctor-patient communication, data protection, and level of education emerged as key considerations for designers. By incorporating these factors, designers can create human-centered AI that can lead to smoother adoption of technology in the healthcare industry. This research emphasizes the significance of collaboration between developers and users and the co-creating of AI systems. It accentuates the importance of involving HCPs as key stakeholders to ensure a seamless fit into their work environment. The findings provide practical guidance for designers and policymakers to create AI systems that optimize healthcare delivery in developing countries.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration BSc (50645)
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