University of Twente Student Theses


The Contribution of Purchasing to the Sustainability of the Dutch Healthcare Sector

Borg, Annika ter (2023) The Contribution of Purchasing to the Sustainability of the Dutch Healthcare Sector.

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Abstract:Over the past years, society has started to become more aware of the importance of sustainability. The same shift can be seen in the Dutch healthcare sector. However, the focus on sustainability has mainly started in the beginning of 2023. The purpose of this study aims to discover the implemented changes and developments in the purchasing departments of hospitals regarding sustainability. The study has researched the current procurement practices and its obstacles. A case study has been conducted based on three hospitals throughout the Netherlands through the use of interviews. The results support the literature discussed, which covers multiple theories and topics related to corporate social responsibility. Furthermore, the results are discussed and linked to the Sustainability Theory, which focuses on three main objectives: the economical, social and environmental objective . The study discusses how the purchasing department handles budgetary limits, the methods to reduce resistance to change between colleagues and suppliers, the various contracts signed by hospitals in order to implement and adhere to new changes, and the evaluation and selection process of suppliers and products. Finally, it focuses on the current obstacles the purchasing department faces while attempting to implement more sustainable practices. The results show that the hospitals in the Netherlands are all in the first stages of implementing sustainability into their daily practices. They also show the obstacles faced by these hospitals in order to succeed in the implementation of more sustainable practices. Finally, the results focus on the improvements made so far by hospitals and their purchasers’ expectations for the future.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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