University of Twente Student Theses
Optimization of inspection process for prevention-experts at a.s.r. Nederland
Gruben, Max (2023) Optimization of inspection process for prevention-experts at a.s.r. Nederland.
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| Abstract: | At ASR Nederland, prevention experts conduct inspections at potential customers. This inspection process consists of the experts driven to multiple customers everyday. a.s.r. is currently experiencing inefficiencies within this process, meaning that inspections fail more often than the company would like to see. This research proposes a two-fold solution to optimize this planning process: a business process redesign and the design of a data-visualisation solution. Within the process redesign, improvement measures are being proposed in order to streamline the process. Within the data-visualisation solution, KPIs have been drawn up and a design has been created for a performance dashboard. |
| Item Type: | Essay (Bachelor) |
| Clients: | A.S.R. Nederland |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Industrial Engineering and Management BSc (56994) |
| Link to this item: | https://purl.utwente.nl/essays/95610 |
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