University of Twente Student Theses


Interviewing Healthcare Professionals On The Impact of Technology On Their Job

Hoeijmans, L.N. (2023) Interviewing Healthcare Professionals On The Impact of Technology On Their Job.

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Abstract:Individuals have to use technology more and more in diverse ways and Professional Identity plays an important role when it comes to how technology is involved in the job of a healthcare professional. A professional can have multiple intertwined professional identities at once and is able to shift between these identities. Besides professional identity, technological acceptance plays an important role in the use of technology. Technological acceptance it’s basis for technology use consists of Perceived Usefulness and Perceived Ease of Use. Currently, there is little existing literature that depicts how technology is involved in jobs other than those of a technological nature. This paper aimed at added to the limited available resources regarding this matter as well as find different opportunities and challenges that technology can bring to a healthcare professional, as stated by healthcare professionals and interns from five different professions, which were nurse in acute care, clinical psychologist (and , neurologist, psychiatrist, and ENT (Ear, Nose, Throat) Doctor. Information regarding these opportunities and challenges, among other things, was obtained via qualitative in-depth interviews. The sample was reached via email, using a snowball sampling method. It was found that having the opportunity of online video treatment was the most mentioned opportunity/benefit of technology within a healthcare professional’s job, and Virtual Reality was stated to be the most opportunity-rich benefit of technology used in healthcare When it came to the challenges, clinical psychologists mostly mention the decrease in clinical view (being able to see the small little details such as posture or hand placement, and non-verbal cues such as small breaths) as the biggest challenge of online therapy, and privacy issues as the general challenge of technology in a healthcare professional’s job, whereas other healthcare professionals mostly determined the technical difficulty of technology itself as the biggest challenge. In conclusion, despite its limitations, this paper adds by representing the different opportunities and challenges technology brings as well as different requirements that should be in place before actually implementing technology as perceived by healthcare professionals that actually use them.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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