University of Twente Student Theses


The Impact of Technology on the Therapeutic Alliance-Examining the Perspectives of Health Professionals

Kordelas, Sophia (2023) The Impact of Technology on the Therapeutic Alliance-Examining the Perspectives of Health Professionals.

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Abstract:The usage of technology in direct patient care is increasing in healthcare. Simultaneously, proceeding worries of health professionals about establishing a working therapeutic alliance with their patients are present if extensively implementing technology in treatment. This study investigates the perceived impact of technology that is used in direct patient care on forming a therapeutic alliance from the perspective of health professionals. Qualitative research, including semi-structured interviews, was conducted. A thematic analysis was applied with the assistance of ATLAS.ti. The sample consisted of 11 participants, including three clinical psychologists, three clinical psychology master students, one psychiatrist, and four other healthcare professionals. Despite the current worries from professionals, the analysis did not reveal a negative impact of technology on the formation of a therapeutic alliance. Further, the increase in patients’ comfortability and accessibility to treatment was perceived as beneficial. Still, situational, technical, and interpersonal difficulties appear to be problematic. Additional research ought to analyse means to overcome these difficulties and discusses how further investigations of job- specific samples will add to the understanding of the use of technology in direct patient care and the impact on the therapeutic alliance.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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