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Navigating the Digitization of the Workplace: A Content Analysis on Münster’s Capacity Through Local Media Perspectives During the Pandemic

Mersch, Lena (2023) Navigating the Digitization of the Workplace: A Content Analysis on Münster’s Capacity Through Local Media Perspectives During the Pandemic.

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Abstract:The COVID-19 pandemic has significantly impacted Germany. Many different regulations, guidelines, and temporary laws were put into place to ensure the safety of citizens. In January 2021, employees were obliged to offer remote work arrangements for their e mployees if their work permitted it. As a result, local public organizations had to transform their workplace, and policymakers needed to strengthen digitization efforts. In this research, the main research question, “In what ways do local media portray the capacities of the city of Münster as a facilitator for digitization, specifically for work-from-home office workers during the COVID-19 pandemic?” will be answered by conducting a qualitative content analysis. Data will be collected from local online news articles dealing with the topic of working from home and published between the years 2021 and 2023. Theories that will guide the analysis include capacity building and frameworks from Mergel, Edelmann, and Hau that discuss the digitization of the public sector. This research will add to previous research on local administrative capacity and digitization efforts while also considering local news sources as an essential tool for assessing the performance of public administrations.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
Link to this item:https://purl.utwente.nl/essays/96108
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