University of Twente Student Theses


The Impact of AI on the Banking Industry

Koerselman, Noah (2023) The Impact of AI on the Banking Industry.

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Abstract:Technological innovations are emerging at a rapid pace. Throughout history, these technological advancements have increased productivity within businesses. The latest advancements within businesses consist of automation, industrial robots and artificial intelligence. The usage of the latter is on the rise in the last few years and is transforming the way of working in a wide variety of different industries. One of these industries is the banking industry. Over the years banks have always improved their methods, by applying FinTech solutions, to differentiate themselves and to stay ahead of their competitors. Currently, the new FinTech solution to which banks have to adapt is artificial intelligence, also known as AI. It has the potential to improve most operations of the banks. In this research, a systematic literature review will be performed to find the effect that AI has had on the banking industry. The findings of the systematic literature review will then be analysed.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:58 process technology
Programme:Business & IT BSc (56066)
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