University of Twente Student Theses


E-participation platforms in the West: usability analysis

Svavolia, Kirill (2023) E-participation platforms in the West: usability analysis.

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Abstract:Citizen participation is a way for citizens to participate in the decision-making, planning, funding, and organisation of public governmental activities. However, it is not enough to only have a platform, its usability and accessibility also play an important role. The research focuses on the e-platforms for citizen participation and their usability in the capitals of the EU, USA and Canada. The research presents a literature review to identify the key elements for an inclusive accessible democratic participation e-platform. Then, it applies the criteria to the chosen platforms and investigates them to get a snapshot of the current state and identify weak areas. The research concludes how usability scores correlate with an e-participation index of the countries. The correlation with the E-participation index is found to be moderately positive, while with E-government Development Index is weak.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Programme:Business & IT BSc (56066)
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