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Implementation of Social Service Robots in Dutch healthcare

Brandsma, Jildert A. (2022) Implementation of Social Service Robots in Dutch healthcare.

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Abstract:Introduction Will robots be the healthcare workers of the future? In 2035 there will be a healthcare shortage of 135,000 by the year 2035 in the Netherlands. Improving the way innovative technologies are implemented in the Dutch healthcare system is a way to prevent the further decline of healthcare quality. This thesis aims to identify tasks that could be outsourced to social service robots (SSR) to mediate this worker shortage. Method In this user-analysis, a multi-method review is performed combining literature, quantitative and qualitative review to identify several tasks that contribute to the workload and work intensity. For these reviews, a partnership with Landstede groep was effectuated. Results Finally, these results led to the observation that mainly general daily life support (ADL care), housekeeping tasks, reporting and administrative tasks, daily structuring, and several peak activities yield the highest in workload and work intensity. User-analysis and design requirements In conclusion, specifically housekeeping tasks, daily structuring, and several peak-intensity tasks were identified to be viable for adoption by SSRs. After this, a viability analysis using requirements determined by all three reviews was done, which showed which of these tasks were most viable and which still needed design improvements to be implemented. Especially housekeeping tasks were identified to be ready for implementation. Several design recommendations were made to make EVE more applicable.
Item Type:Essay (Bachelor)
Faculty:TNW: Science and Technology
Programme:Biomedical Technology BSc (56226)
Link to this item:https://purl.utwente.nl/essays/96695
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