University of Twente Student Theses


What's at Stake : Gains and Losses in Organizational Transformation

Groot, N.E. de (2023) What's at Stake : Gains and Losses in Organizational Transformation.

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Abstract:Organizational change is not always successful. To increase organizational change success, it is worthwhile to discover which factors influence organizational change success and how they can be manipulated. This study sets out to discover determinants of successful change. We do this within a framework of gains and losses caused by performed actions in a change process. This research uses a qualitative approach and analyzes eight-teen semi-structured interviews conducted with employees and managers involved in an active organizational change process at a medium-sized IT company in The Netherlands. Stakeholders in an organizational change process experience loss as a result of moving away from the status quo towards a new organizational state. We propose that this loss can be minimized or compensated by gains. This research shows the importance of several determinants of change on the minimization of losses and maximization of gains in organizational change processes. It confirms findings from earlier research, and it provides a contextualization for them.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies, 85 business administration, organizational science
Programme:Communication Studies MSc (60713)
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