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Monitoring Service-level Agreements for Logistics Service Providers

Kerkhoven, Tim (2023) Monitoring Service-level Agreements for Logistics Service Providers.

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Abstract:This thesis investigates the possibility of automating the monitoring of Service-Level Agreements (SLAs) for logistcs service providers. It contains a DSL for specifying SLAs, and the design for a system that provides automated monitoring and real-tme decision support based on the SLA.
Item Type:Essay (Master)
Clients:
Cofano Software Solutions BV, Enschede, The Netherlands
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Computer Science MSc (60300)
Link to this item:https://purl.utwente.nl/essays/97288
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