University of Twente Student Theses
How is fair pay perceived? Qualitative research into gig workers working for online labor platforms.
Velde, Milan te (2023) How is fair pay perceived? Qualitative research into gig workers working for online labor platforms.
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| Abstract: | The traditional workplace is undergoing a transformation with the emergence of the gig economy and Online Labor Platforms (OLPs). Workers performing “gigs” for these platforms are not managed by human managers, but rather by algorithms. This study addresses how gig workers perceive fairness in the context of these OLPs working with algorithms as managers and categorizes their user experiences along different types of organizational justices. Doing so, by utilizing qualitative data gathered from direct experiences shared by gig workers on forums and supported online articles. Resulting in a framework which links settled organizational justifications, distributive, procedural an interactional justice, with real user experiences. Therefore, broadening our view on fairness in the gig economy. Despite limitations, the research contributes valuable insights to the discourse on fairness in the gig economy, emphasizing the ongoing relevance of organizational justification. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science, 88 social and public administration |
| Programme: | International Business Administration BSc (50952) |
| Link to this item: | https://purl.utwente.nl/essays/97800 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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