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The influence of leadership and the role of emotions on the employee's adoption of a connected worker program in the workplace : A multiple case-study within a global manufacturing company

Bartelink, J.H.K. (2023) The influence of leadership and the role of emotions on the employee's adoption of a connected worker program in the workplace : A multiple case-study within a global manufacturing company.

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Abstract:This study examines the influence of leadership and the role of emotions on the employee's adoption of an industry 4.0 innovation over time. In this research, the focal industry 4.0 innovation is a connected worker program. Multiple factories of a global manufacturing company have been included in this research, which has been executed according to the R-TEAM approach, with mixed methods. Through key informant meetings, questionnaires, group interviews and validation sessions, the researcher designed a conceptual model with propositions. This research has showed that it added to the already existing knowledge on how middle manager leadership styles and the role of emotions impact Industry 4.0 adoption by employees, through showing that middle managers using transformational or instrumental leadership styles, can boost this adoption. Besides that, it has highlighted the importance of emotional intelligent middle managers, when dealing with implementing a Industry 4.0 innovation. Lastly, this research has showed that managers could use the R-TEAM approach to reflect on implementation processes, to stimulate continuous improvement, as well as, the importance of accommodating their subordinates in the path-goal facilitation, to stimulate the employee’s adoption of new technologies even further.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/97819
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