University of Twente Student Theses
Using tangibility to stimulate stakeholder alignment in asset management
Meggelen, Daniela van (2023) Using tangibility to stimulate stakeholder alignment in asset management.
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| Abstract: | Asset managers of civil structures use a lot of data about historical, current, and predicted conditions of their asset in order to make meaningful decisions with a high certainty. The shift to more sustainable decision-making is difficult, because sustainable options lack a clear overview that provides certainty. This is caused by limited alignment between stakeholders, a lack of understanding in what sustainable options entail, and a general aversion to risk. This research explores how an interactive tool can play a role in stimulating alignment between stakeholders. Using an iterative and co-creative design approach, various design directions are explored that make use of graphical, tangible, and immersive interfaces. Two co-creation sessions were organised, three paper prototypes were discussed, and one Hi-Fi prototype focused on a tangible interaction is worked out. Through the use of external representations, the prototype helps stakeholders focus better on the discussion. The playfulness of the tool stimulates active participation and various tangible interactions give users the freedom to share their perspective in an accessible way. The concept of participatory sensemaking comes forward in the unique way the prototype is used during each session. Although the social impact of the prototype cannot be confirmed with certainty, the research sets the stage for follow-up research that can explore the validity of the observed potential impact. |
| Item Type: | Essay (Master) |
| Clients: | Arcadis Nederland, Amersfoort, Nederland |
| Faculty: | EEMCS: Electrical Engineering, Mathematics and Computer Science |
| Subject: | 05 communication studies |
| Programme: | Interaction Technology MSc (60030) |
| Link to this item: | https://purl.utwente.nl/essays/97831 |
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