University of Twente Student Theses


Creating insights into the vendor performance at Rodelta Pumps International by means of an interactive vendor rating dashboard

Dijk, Wessel van (2023) Creating insights into the vendor performance at Rodelta Pumps International by means of an interactive vendor rating dashboard.

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Abstract:This research is a result of a bachelor assignment performed for my study at the University of Twente. For such a bachelor’s assignment, a company is needed to execute the research which in this case is done at Rodelta Pumps International. Rodelta is a company that specialises in the designing and manufacturing of hydraulic pumps, and they are located in Almelo, the Netherlands. Problem description: The problem that they were facing which led to this research being conducted was the fact that they had problems with delivering contracts on time to their customers. This problem had its roots in a lot of different departments of Rodelta but for this research, the scope would lay on the Logistics/Purchasing department. Here the problem was mostly related to their vendors and the lack of insights into the performance of those vendors. Problems at this stage would of course transfer over during the rest of the business process and that is why this would be the main focus of this research. The core problem of this research would therefore be set as the following statement: “There is a significant lack of overview of their vendors at Rodelta and their individual performance due to a lack of structure, data and transparency of information”. Main research question: For this research, we set up a main research question that would be answered at the end of this research. The research question states: “How can the rate of on-time delivery of contracts be improved at Rodelta when looking at the performance of vendors?”. This question could not be answered immediately and therefore there were sub-research questions set up to work towards this final answer. At the end of this research, the goal was to have answers to all these questions.
Item Type:Essay (Bachelor)
Rodelta, Almelo, NL
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
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