University of Twente Student Theses
Designing a Quality Plan to enhance Production Process Quality at VMI Group
Jansen, R. (2023) Designing a Quality Plan to enhance Production Process Quality at VMI Group.
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Abstract: | This research focuses on analysing the current quality process at VMI group and designing a new quality plan based on these findings. The project follows a Define, Measure, Analyze, Improve and Control (DMAIC) research approach. In the define phase, the literature study is performed to understand quality management, create a specific analysis model and study suitable alternatives for improvement of quality models. After defining the available literature the current process is ‘measured’ by modelling the current situation into a framework for analysis. The analysis phase includes the performance analysis of a literature model against the current situation of VMI. This performance analysis resulted in the following focus points: deliverables and responsibilities per phase/department, data management between processes, and strategy in performing quality control tools/techniques. Based on these findings a new quality plan is created in the improve phase by combining the suitable alternatives with the three levels of performance: TQM, configuration management, and integrated QFD. Combining these three solutions creates a new quality plan, which builds on the detailed QFD model for integrated quality systems. To validate this new quality plan a use-case example is executed by using an example in the factory and checking how this new quality plan would have worked with this example. Validation shows that this new quality plan has improvement possibilities on the process quality according to these stakeholders at VMI. Based on these findings a new quality plan is created in the improve phase by combining the suitable alternatives with the three levels of performance: TQM, configuration management, and integrated QFD. Combining these three solutions creates a new quality plan, which builds on the detailed QFD model for integrated quality systems. To validate this new quality plan a use-case example is executed by using an example in the factory and checking how this new quality plan would have worked with this example. Validation shows that this new quality plan has improvement possibilities on the process quality according to these stakeholders at VMI. |
Item Type: | Essay (Master) |
Faculty: | ET: Engineering Technology |
Subject: | 52 mechanical engineering |
Programme: | Mechanical Engineering MSc (60439) |
Link to this item: | https://purl.utwente.nl/essays/97843 |
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