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Information systems with intelligent applications, user-friendly design, and digital ecosystem integration enhance performance in complex engineering projects

Noortman, A.J. (2024) Information systems with intelligent applications, user-friendly design, and digital ecosystem integration enhance performance in complex engineering projects.

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Abstract:Project management information systems (PMIS) play a crucial role in managing complex engineering projects. By better understanding the effect of PMIS on project performance, organizations can make more informed decisions about how to implement and use these systems to improve their performance. This research investigates the application Relatics as a PMIS to enhance project performance. Through a survey involving 55 project managers, the study emphasizes key PMIS characteristics and evaluates project performance criteria, supplemented by two in-depth interviews. The outcomes provide valuable insights for project managers, researchers, subcontractors and clients of engineering firms. Relatics users rate the PMIS with an average score of 2.9 out of 5, outperforming other information systems in automated data capturing, flexibility, and intelligence. Notably, all PMIS receive low ratings on intelligence and relatively high ratings on accessibility of information and system simplicity. Improving PMIS intelligence is achievable through the integration of advanced technologies such as artificial intelligence (AI) or virtual assistants, complemented by comprehensive training and guidelines. Relatics contributes to performance by managing complexity in large projects, where it facilitates verification processes by a clear decomposition of information. This feature suggests novel applications in asset management for maintenance projects. The study underscores the need for a comprehensive approach to PMIS enhancements and offers practical implications for project managers, including the importance of tailored implementations for large projects, user feedback mechanisms, and external integration. The results suggest potential applicability across diverse industries, contributing to the digital engineering ecosystem's evolution. However, the study acknowledges that its focus on Relatics may limit direct applicability to other PMIS platforms, proposing a comparative analysis for a more nuanced understanding. It recommends future research to compare PMIS platforms, explore AI integration, and conduct qualitative research into project manager experiences.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:56 civil engineering, 85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/98052
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