University of Twente Student Theses


Initial Face Validity Study of a Tool Measuring User Experience in Human-Robot Collaboration

Hoto, R.M. (2024) Initial Face Validity Study of a Tool Measuring User Experience in Human-Robot Collaboration.

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Abstract:The evolution of robotics and AI, driven by substantial global investments, has significantly transformed human-machine interactions, integrating robotics into diverse sectors of daily life and industry. This technological advancement reflects a growing trend towards automating and enhancing various aspects of modern society. However, as these investments grow, and technologies become more involved with people it’s necessary to investigate how to measure subjective experiences with robots. This study presents the development and validation of a scale for Human-Robot Collaboration (HRC), focusing on the user experience (UX) with collaborative robots (cobots). Initiated by the identification of 15 dimensions of HRC by Borsci et al. (2024), this research aimed to refine and validate these dimensions through two primary studies. The first study (Study 1: Consensus Study) involved a Delphi consultation which had 21 experts to achieve consensus on five previously contentious HRC dimensions. The analysis revealed a lack of consensus on their removal, leading to their retention as optional dimensions in the scale, highlighting their context-specific relevance in different HRC scenarios. The second study (Study 2: Item Generation and Card Sorting for Face Validity) focused on developing specific items for each dimension and assessing their face validity through card sorting with 43 participants. 71 items were developed across the 15 dimensions. This initial scale underwent face validity testing which resulted in a refined 38- item scale that captures diverse aspects of HRC. The study contributes significantly to HRC research by providing a comprehensive and validated tool for assessing the UX with cobots. It bridges the gap between technical performance and user-centred factors in HRC.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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