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Initial face validation study of an inventory to assess Human-Robot Collaboration User Experience

Stefánsdóttir, Ásthildur Lilja (2024) Initial face validation study of an inventory to assess Human-Robot Collaboration User Experience.

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Abstract:Robotics are an ever-growing industry in our world. A field in robotics is Human-Robot Collaboration (HRC). It is a term mainly used in an industrial context and its objective is for both humans and robots to combine their strengths for a successful collaboration. An important factor to consider in HRC is the User eXperience (UX) of the collaborative robot (cobot) to assure that the robot is usable and safe and meets the user’s standards. However,HRC is a field that lacks standardized validation tools. Previous research by Prati et al. (2022) and Borsci et al. (2024) identified 15 dimension to consider when assessing the UX of a cobot. These dimensions were assessed by robotics experts and resulted in a consensus of 10 of the 15 dimensions, whereas 5 of them had much disagreement and needed further research. Subsequently, this thesis consisted of two studies, conducted in parallel: Firstly, a consensus study to further evaluate the 5 problematic dimensions. A panel of robotics experts evaluated the 5 dimensions, giving similar results to the previous study, there is much disagreement about the importance of these 5 dimensions. The problematic dimensions will be retained for the scale as optional dimensions that the researcher can choose to use if they deem the factors important. The second study consisted of an item generation of the UX assessment scale, resulting in 71 items, measuring the 15 dimensions. A card sorting study was then conducted where the item pool was reduced to 44 of the most representative items. After the reduction of items, a cluster analysis of the 15 dimensions was performed, leading to the removal of one dimension and one additional item. The scale in its first edition consists of 40 items measuring 14 dimensions. This scale is the first step towards a validated measurement tool that assesses the UX of HRC and is therefore a valuable addition to the scientific community.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:https://purl.utwente.nl/essays/98150
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