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Parents, You Are Not the Only Ones Struggling With Childrens’ Questions : Exploring Childrens’ Preference for Clarification Methods Used by Voice Assistants

Belois, T.M.L. van (2024) Parents, You Are Not the Only Ones Struggling With Childrens’ Questions : Exploring Childrens’ Preference for Clarification Methods Used by Voice Assistants.

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Abstract:Parents are constantly asked questions by their children. Now there are systems on the market designed to answer those questions, but how do they ask for clarification when faced with an ambiguous query? Voice Assistants like Siri, Amazon Alexa, and Google Assistant are growing in popularity across different age demographics, including children. While research has been conducted on different methods of query clarification for adults, there is little understanding of children’s perspectives on this matter. This paper aims to bridge this gap by emulating the study done with adult participants by Kiesel et al (2018) [8]. That study was adapted to fit within the limitations of this research and to be appropriate for a younger research population. We compare two different methods a voice assistant can use for asking for clarification, in order to find which one is preferred by children, based on how they perceive the functionality of the Voice Assistant and their level of enjoyment when using them. Our findings include that both versions have their merits, and further research needs to be done to find what method of clarification a voice assistant designed for children should employ
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Computer Science BSc (56964)
Link to this item:https://purl.utwente.nl/essays/98317
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