University of Twente Student Theses
Assessing the maturity of innovation platforms : A conceptual maturity model and a case study of TIP
Scheffer, J.M.M. (2024) Assessing the maturity of innovation platforms : A conceptual maturity model and a case study of TIP.
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| Abstract: | Introduction: This study aims to develop a maturity model for innovation platforms. This model is applied to the Technology Innovation Processes (TIP) platform. By using design science, a methodology for developing maturity models, and the principles of the Capability Maturity Model Integration, the research intends to provide a systematic and effective model for evaluating and improving the maturity of innovation platforms. Methodology: This research employs a design-oriented approach to develop a maturity model for innovation platforms. The methodology is mainly based on Maier et al.’s (2009) guide for developing a maturity model and a maturity grid. This method involves planning, development, evaluation, and maintenance of the tool. Through a literature review, the maturity model was developed. Furthermore, the model undergoes evaluation through a single case study of TIP. Inductive results are included in the maturity grid after data analysis. Lastly, the tool is intended to be improved iteratively during the maintenance phase, which will start after this research. Results: The TIP method demonstrates a boost in innovation competencies, with positive student attitudes. Challenges include the understanding of knowledge and tools, as well as the complexity of the contents and the tools. Teaching methods incorporate real-life cases and a variety of assessment methods. TIP excels in fostering a student-centric learning environment, but still faces challenges in guiding time-management. The complexity of real-life cases demands more balance to prevent poor time-management of students. Quality management is organized in a well-manner, by including stakeholder feedback. The tools that are used for TIP ask for further refinement, in order to reduce the complexity of the innovation process. Discussion/conclusions: This research introduces maturity assessment criteria for innovation platforms, and therefore addresses an untouched literature gap. Theoretical implications of this research include pioneering maturity models for innovation platforms. Practical implications include the guided decision making for developers and identifying strengths and weaknesses of innovation platforms. While recognizing limitations, this research suggests that future efforts should be performed to further validate this maturity model. Managerial recommendations for the developers of TIP focus of students’ learning approach, the complexity of learning materials, the social skills of students, guided time-management, and the refinement of the core tools that are used for TIP. |
| Item Type: | Essay (Master) |
| Clients: | Saxion Enschede, Enschede, Nederland |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/98372 |
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