University of Twente Student Theses
Sensemaking and sensegiving in times of merger: How do line managers from different hierarchical levels make and give sense during a merger process?
Mulder, Vera (2024) Sensemaking and sensegiving in times of merger: How do line managers from different hierarchical levels make and give sense during a merger process?
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| Abstract: | The number of mergers has increased sharply in recent years. While mergers offer numerous advantages, they also introduce uncertainty. Previous research has primarily focused on the role of leaders at higher organizational levels during mergers. However, the investigation into the role of different line managers’ hierarchies remains unexplored, despite their crucial role. Therefore, this study aims to fill this gap by exploring and analyzing the processes of sensemaking and sensegiving across different line managerial hierarchies and employees, shedding light on the roles played by diverse hierarchical levels in shaping organizational understanding and communication dynamics throughout the merger process until the message reaches employees. By employing a real-time data approach, this study draws insights from a single case study of an ongoing merger in the accountancy sector. The findings revealed intricate dynamics in the sensemaking processes during a merger, and the sensegiving processes among the line managers exhibited a multifaceted approach. In conclusion, this research underscored the intricate dynamics of sensemaking and sensegiving processes during a merger, emphasizing the importance of transparent communication, adaptability, and a nuanced understanding of the emotional landscape at different managerial levels. Additionally, this study provided theoretical and practical implications, accompanied by recommendations for future research. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/98385 |
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