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Identifying value conflicts in urban transformations: the redesign of a public value co-creation tool for stakeholder dialogue

Vollenbrock, Maya (2024) Identifying value conflicts in urban transformations: the redesign of a public value co-creation tool for stakeholder dialogue.

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Abstract:Grand spatial challenges are requiring urban transformations, which should be developed in cooperation with other public and private actors due to the complexity and existing landowners. This can be achieved by public value co-creation by inviting several public and private actors with different backgrounds and practices to collaboratively solve interconnected problems and create an atmosphere with mutual understanding and trust. However, the involvement of both public and private actors can result in value conflicts, and it is essential that these conflicting values are managed. This study redesigned an existing dialogue tool such that it could be used in the context of an urban transformation with multiple public and private actors in a railway zone of a medium sized city in the Netherlands. The redesigned dialogue tool contributed to early identification of value conflicts in public value co-creation discussions in urban transformations. A design science methodology was applied consisting of three phases: problem investigation, artifact design, and validation. In conclusion, the redesigned dialogue tool can be used as a methodological approach by initiators and stakeholders in urban transformations to get an overview of perspectives, and to identify values, conflicting values, and coping mechanisms in a public value co-creation setting.
Item Type:Essay (Master)
Clients:
AT Osborne, Baarn, The Netherlands
Faculty:ET: Engineering Technology
Subject:56 civil engineering
Programme:Construction Management and Engineering MSc (60337)
Link to this item:https://purl.utwente.nl/essays/98556
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