University of Twente Student Theses
Navigating Crises : Exploring Collaborative Decision Making in Data-Driven Natural Hazard Risk Management
Lindhout, E. (2024) Navigating Crises : Exploring Collaborative Decision Making in Data-Driven Natural Hazard Risk Management.
|
PDF
1MB |
| Abstract: | This research investigates the collaborative decision-making processes of Natural Hazard Risk Management (NHRM) teams during the early stages of crises, particularly as natural disasters become more frequent due to climate change. It addresses a research gap by focussing on risk-monitoring teams, while existing literature is primarily concentrated on operational response teams. Utilising a multiple case-study approach, this research examines three supra-regional NHRM teams in the Netherlands, drawing on concepts of situation awareness, team sensemaking, and the Data-Information-Knowledge-Wisdom (DIKW) hierarchy. The developed framework, built on literature and expert insights, enriched by observations, and validated in its application to decision making in real crises, illustrates the dynamic interactions among the domains Data Management, Knowledge Management, and Adaptive Leadership. It underlines Data Management’s critical role in ensuring data quality, analysis and decision support, Knowledge Management’s importance in transforming data into strategic actions through multidisciplinary collaboration, and Adaptive Leadership’s ability to ethically navigate through uncertainties. The research highlights the collaborative decision-making process as an iterative, dynamic process, with ongoing data reassessment to refine decisions and observes role fluidity within the NHRM teams. It reveals the interdependence among the domains, with the functioning of one influencing the others. Recommendations include regular domain reviews, specialised training in data interpretation and its communication, use of tools and platforms, protocol adaptability, and implementing strategies to reduce cognitive load. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 77 psychology |
| Programme: | Psychology MSc (66604) |
| Link to this item: | https://purl.utwente.nl/essays/98575 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
Show download statistics for this publication
Show download statistics for this publicationRepository Staff Only: item control page