University of Twente Student Theses
Beyond The Meeting Room: A Qualitative Study on Employee Perceptions and Experiences in Team Meet-ings and What They Tell Us
Kumar, Mira (2024) Beyond The Meeting Room: A Qualitative Study on Employee Perceptions and Experiences in Team Meet-ings and What They Tell Us.
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| Abstract: | Effective team meetings, marked by active participation and collaboration, are of crucial im-portance for blue-collar workplaces in achieving organizational success. This thesis investigates the relationship between blue-collar workers’ perception of their team meetings and their level of participation and collaboration, while also exploring the significance of fostering a sense of to-getherness within this context. By investigating these relationships, the study seeks to identify factors associated with these outcomes to provide insights and practical recommendations for enhancing them. A qualitative study using a mixed-method approach was conducted with participants belonging to one organization, all of whom were shopfloor workers. Six participant observations of team meetings were conducted, followed by 15 semi-structured interviews with team members. The interview data were transcribed and coded inductively, following the principles of grounded theory. The results indicate that perceived impact of meeting contributions and perceived value attributed to them, as well as past meeting experiences, impact motivation for participation and collabora-tion. Perceived organizational support and responsiveness (and the lack thereof) and supervisor appreciation (and the lack thereof) related to meeting contributions are suggested to impact these perceptions. Sense of togetherness and group psychological safety are associated most strongly with enhanced levels of participation and collaboration. The implications and recommendations of this study are of value for scholars and practitioners aiming to optimize meeting effectiveness. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 05 communication studies |
| Programme: | Communication Studies MSc (60713) |
| Link to this item: | https://purl.utwente.nl/essays/98614 |
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