University of Twente Student Theses
Investigating the Effect of a Conversational Agent on Students’ Intrinsic Motivation during an Online Dyad Discussion among University-Level Students
Abdulkarim, F.H.M.R. (2024) Investigating the Effect of a Conversational Agent on Students’ Intrinsic Motivation during an Online Dyad Discussion among University-Level Students.
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| Abstract: | Online education has become increasingly prominent, especially with the global COVID-19 pandemic prompting the use of online learning platforms. Conversational Agents (CAs) in the context of Computer-Supported Collaborative Learning (CSCL) have emerged as promising tools to enhance the learning process in online settings. Nonetheless, the lack of student motivation has been exacerbated especially after the pandemic. While the Self-Determination Theory (SDT) is central to the discussion of motivation, most studies have investigated the SDT in in-person environments rather than online environments. This study explores the impact of a Conversational Agent (CA), Clair, on university students' intrinsic motivation during online dyad discussions. In particular, it examines Clair's influence on students’ basic psychological needs, namely autonomy, competence, and relatedness, derived from the SDT. Using a controlled experiment, students were randomly assigned to a control group (without Clair), consisting of 14 participants, and an experimental group (with Clair), consisting of 10 participants. Quantitative and qualitative analyses were conducted in which the Intrinsic Motivation Inventory (IMI) questionnaire was used to measure intrinsic motivation, and the demonstration of autonomy, competence, and relatedness was coded in chatlogs of dyad discussions. Findings indicate that the control group demonstrated higher competence and relatedness whereas the experimental group demonstrated higher autonomy. Future studies should use a larger sample size and conduct a longitudinal study to investigate the effect of Clair on learners' autonomy, competence, and relatedness over a longer period. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Programme: | Educational Science and Technology MSc (60023) |
| Link to this item: | https://purl.utwente.nl/essays/99041 |
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