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Creating a performance measurement system for the purchasing department of Geurtsen

Peer, C.H.T. van (2024) Creating a performance measurement system for the purchasing department of Geurtsen.

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Abstract:This thesis explores the design and implementation of a performance measurement system (PMS) dashboard for Geurtsen, focusing on the strategic and operational levels of the company. The primary aim is to create a dashboard that aligns with the existing workflows and caters to the distinct needs of both stakeholder groups. The research begins with a literature review on the effectiveness of PMS and dashboard design principles. Based on these insights, we develop mock-ups and engage in a two-phase evaluation process involving focus groups from both strategic and operational levels.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:https://purl.utwente.nl/essays/99963
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