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Student satisfaction of the Positive Psychology App “Training in Positivity” : a qualitative user interview study

Ubber, Emily Marie (2024) Student satisfaction of the Positive Psychology App “Training in Positivity” : a qualitative user interview study.

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Abstract:Mental health issues, particularly depression and anxiety are a prevalent problem among student populations. The Training in Positivity, or “TIP” application is a tool, to increase the users well-being throughout different Positive Psychology interventions (PPIs). Despite the proven effectiveness of PPIs on improving well-being, there is a gap in understanding how user satisfaction influences the effectiveness of positive psychology applications. This research explore user satisfaction, dissatisfaction and suggestions for improvement of students with the Training in Positivity, or “TIP” application. In this qualitative study 17 participants used the application for three weeks and semi-structured interviews were conducted afterwards. The collected data was analysed with a thematic analysis. Participants generally expressed satisfaction with the exercise content, features of the app and the accessibility. Key factors mentioned with which the participants were dissatisfied with were exercise length and app structure. The participants mentioned several suggestions for improvement, including the themes going back in exercises, available in English and personalization.Future research explore the correlation between user satisfaction and app effectiveness more. This study highlights the potential of the TIP app to support students in improving their mental health, while emphasising the need for improvement in areas to maximise the apps effectiveness.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:https://purl.utwente.nl/essays/99980
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