University of Twente Student Theses
Updating the Role of ICT for Social Connectedness Among the Elderly During and Post Pandemic : A Scoping Review
Neiß, Frederic Gunter (2025) Updating the Role of ICT for Social Connectedness Among the Elderly During and Post Pandemic : A Scoping Review.
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| Abstract: | Background: Social connectedness is essential for well-being, particularly among older adults at risk of loneliness and isolation due to life transitions and the COVID-19 pandemic. Information and Communication Technology (ICT) has emerged as a tool to mitigate these challenges by facilitating relationships and fostering community. Aim: This scoping review examines ICT’s role in enhancing social connectedness among older adults during and after the COVID-19 pandemic, identifying research gaps for future studies. Method: Following PRISMA guidelines, a systematic search of Scopus, PsycInfo, and Web of Science (202032024) identified empirical studies on ICT-based social engagement for adults aged ≥60. Eligible qualitative studies explored tools such as video conferencing, social media, and virtual reality. Editorials, reviews, meta-analyses, commentaries, and studies on non-communication technologies were excluded. Data were analyzed using descriptive and thematic analysis. Results: A total of 29 studies showed ICT significantly reduced loneliness and improved social connectedness. However, barriers such as digital literacy, access inequalities, and privacy concerns persist. While video conferencing, social media, and virtual reality show promise, their potential remains underexplored. Conclusion: ICT is a valuable tool for promoting social connectedness among older adults, particularly in crises. Addressing persistent barriers through user-centered designs and targeted interventions is crucial. Future research should focus on longitudinal studies and emerging technologies to enhance ICT’s impact. Keywords: social connectedness, ICT, older adults, COVID-19, scoping review |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 77 psychology |
| Programme: | Psychology MSc (66604) |
| Link to this item: | https://purl.utwente.nl/essays/106401 |
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