Control vs. uncertainty for construction in a volatile environment : a review of Dutco Balfour Beatty’s tender process

This case study is directed at the functional level strategy applicable to the organization behind and management of the tender process. Right now, actions undertaken in DBB’s tender process are primarily ruled by a short term view. If improvement of the functional level strategy is to be successful, all decisions concerning this improvement should be made based on a long term view and with interrelationship and the synergy effects of the different aspects (HR, culture, structure, IT and control) of DBB and its tender process in mind.