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Slachtofferhulp voor de helpers? : wat zijn de gevolgen van het meemaken van een ernstig incident voor bhv’ers

Tijs, M. (2008) Slachtofferhulp voor de helpers? : wat zijn de gevolgen van het meemaken van een ernstig incident voor bhv’ers.

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Abstract:Bhv’ers are normal employees who have to follow some courses and in which they are trained to give first aid in emergencies. They are also learned to put out a fire and to clear buildings and evacuate people. In this research, the question was: If bhv’ers give first aid in a traumatic accident, what are the consequences for the bhv’ers. In this qualitative research bhv’ers were interviewed. These bhv’ers had all experienced a traumatic accident. The topic guide for the interviews was based on the literature found on consequences for the professional services and based on the literature on stress. 13 respondents were found and interviewed. These thirteen interviews were analyzed and this resulted in some conclusions. There were no respondents who had serious problems after the accident. It seems that some factors are important and it seems that these factors influence the way bhv’ers feel during the accident. It also seems that these factors influence the way bhv’ers deal with the event. The experience that bhv’ers have can be an advantage for the bhv’er and it seems that bhv’ers with more experience can deal better with the event. Feeling positive about the way a bhv’er handled during the event can also be important for positively processing the event. Social support is another factor that influences the processing. On ground of these implications, several recommendations were made for future research
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/58931
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