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Continuously improving customer satisfaction in an ICT PSF

Keuper, T.M. (2011) Continuously improving customer satisfaction in an ICT PSF.

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Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/62763
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