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Supporting Adherence to the Guideline of Secondary Prevention of Child Abuse. The Development of a Digital Tool for Child Health Care Professionals

Joosse, Ruben (2013) Supporting Adherence to the Guideline of Secondary Prevention of Child Abuse. The Development of a Digital Tool for Child Health Care Professionals.

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Abstract:Child abuse is a serious and unnecessary problem. To prevent child abuse, a guideline has been developed for Child Health Professionals: the Guideline for Secondary Prevention of Child Abuse. This guideline supports professionals in the decision making process when child abuse is suspected. It is an extensive document to which adherence by professionals is not yet optimal. This paper tried to design an innovation to support professionals in following the guideline. For this purpose two series of interviews took place. In the first series of interviews, end-users were asked about what problems they currently experienced in using the guideline; current work routines; and needs and barriers for an innovation. The results of these interviews was combined with insights gained from literature (on guideline adherence, persuasive technologies and implementation and adoption theories) to design initial prototypes. It turned out that users made little use of child abuse experts, who are meant to be a key component of the guideline. Moreover, the decision making process took longer than intended by the guideline. The decision was made to support every step of the process with the innovation. A primary need identified by participants was that the innovation should be clear. A major identified barrier was a lack of time to use the innovation. These prototypes were tested in a second series of interviews, using the same group of end-users. Prototypes were generally received well and deemed to be very clear. Few alterations were deemed to be necessary by participants. Surprisingly participants had asked for a component of the guideline to be embedded in the innovation (the roadmap of the decision making process) – but this component was received poorly, and was deemed to be unclear and unsupportive. Since then the tool has been developed further by software developers.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/63517
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