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Job design practices to enable employee driven innovation in healthcare organizations

Weilinghoff, Philip (2016) Job design practices to enable employee driven innovation in healthcare organizations.

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Abstract:Purpose: Nowadays healthcare organization face an increasing necessity to be innovative to meet the constantly raising challenges of their environment. The high workload, the financially strained situation as well as a complex labour market force the organizations to find a cost efficient and effective approach to innovate. The aim of this paper is to support the development of employee driven innovation in the healthcare sector. This is done by identifying job design practices which support employee driven innovations through enhancing the employee’s creativity. If and how these job designs can be applied in healthcare organisations is furthermore explored. Design and methodology: The research has been based on a literature review and five semi structured interviews in German hospitals. The interviews were taken anonymously and recorded electronical for the later analysis. Findings: Four job design practices were identified, namely (1) job complexity, (2) job rotation, (3) reflection time and (4) employee interaction. Not all positive relationships as they were suggested by the literature could be found in the healthcare sector. Job complexity of physicians tends to cause stress and should not be further increased. The creativity enhancing impact of job rotation could only be recognized for long-range rotation plans, while short-range rotation causes stress. The positive impact of reflection time, even though there are difficulties in implementing this as well as the positive impact of employee interaction are found in this research. Implications and value: This research is contributing to the literature by taking the theories of creativity enhancing job designs in a new field, the healthcare sector. Furthermore, the research shows how healthcare organizations can support the usage of employee driven innovation in praxis.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 83 economics, 85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/70161
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