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The collaboration between neighbourhood teams and their partners : A research report about the situation in the municipality of Almelo.

Smit, K. (2017) The collaboration between neighbourhood teams and their partners : A research report about the situation in the municipality of Almelo.

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Abstract:The present thesis evaluates the collaboration between ‘social neighbourhood teams’ in the municipality of Almelo and their partners, including problem-signalling institutions, collective services, basic care providers, and specialists. First, the current state of social neighbourhood team collaboration in Almelo is described and evaluated on a four-dimensional index. These dimensions are: working goals, shared responsibilities, communication, and coordination. The subsequent section identifies and measures the presence of various factors which have been suggested to positively affect the quality of collaboration by academic literature, in order to determine possible ways of improving the collaboration. In addition, this research checks if these assumed relationships are present. Third, the collaboration partners’ satisfaction with the collaboration is measured through a survey, which was completed by 62 informants from 30 different organizations. The results showed that the extent of collaboration between the social neighbourhood teams and their partners is moderate, and that most informants are satisfied with the collaboration. However, there is some room for improvement, especially within the dimensions ‘shared responsibilities’ and ‘coordination'. Suggested recommendations to improve the collaboration are i.e.: improving teams’ awareness of (possible) partners, organizing more meetings, making each other’s responsibilities more clear, making information exchange within information systems easier, reduce waiting lists, protect a client-centered working approach and stimulate mutual trust.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Public Administration MSc (60020)
Link to this item:http://purl.utwente.nl/essays/71630
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