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How to learn basic computer skills to 75+ seniors : what helps best: an error guided or an error free instructional video?

Scheepens, M. (2017) How to learn basic computer skills to 75+ seniors : what helps best: an error guided or an error free instructional video?

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Abstract:Learning basic computer skills to 75+ seniors is central in this study. The assumption is that an error guided instruction is more Effective, Efficient and Satisfying as an error free instruction, and thereby has higher effect on Self-efficacy beliefs. Eight video-instructions were designed, teaching them how to use the keyboard to make an e-mail and how to handle the e-mail process. Forty people (Compaan-users) of 75 – 97 years of age participated. They had none or very little computer experience. In the training and test-procedure, first an introduction video was shown, where after a pre-test procedural and declarative knowledge was held. After that, instructional videos were alternated with time to practice and asking questions. Finally, participants had to send a mail and perform the post-test. The session took place in their own homes. After two weeks, they were questioned about Satisfaction and Self-efficacy on the telephone. The results showed significant knowledge gains for both conditions. For Effectiveness, the error guided group performed better in two out of eight tasks; for Efficiency, in one out of eight tasks. Most participants of both conditions were (very) positive for Satisfaction. The gains for Self-efficacy were significant in favor of the error guided group.
Item Type:Essay (Master)
Clients:
Compaan, Bloemendaal, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:http://purl.utwente.nl/essays/73654
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