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Designing orientation programs: An exploration of context, content and social tactics for newly hired managers

Kuiper, Serena (2017) Designing orientation programs: An exploration of context, content and social tactics for newly hired managers.

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Abstract:The current study explores which socialization tactics are important for newcomers in the early entry period for future orientation programs. I draw upon organizational socialization, literature on newcomers and orientation programs to create a more evidenced based design for orientation programs. In a qualitative study, 13 newcomers indicated which socialization tactics affect learning, information acquisition, relationship building and job performance. The analysis of the semi structured interviews indicated that the context and social tactics are most important during the entry period. The context tactics result in collective or individual activities that include tailored information. The social tactics result in meetings with important organizational members and support from environment. Regarding content tactics, I found that newcomers appreciate the freedom to schedule individual orientation activities. Still, some structure was expected to learn about the organization and tasks. I suggest that future orientation programs combine tactics and include a variation of the activities mentioned by newcomers. Besides that, a supportive environment is important. In concern of the existing categorizing, I suggest replacing content as process tactics because these types of tactics deal with the steps and timing of activities.
Item Type:Essay (Master)
Clients:
DICTU
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 85 business administration, organizational science
Programme:Educational Science and Technology MSc (60023)
Link to this item:http://purl.utwente.nl/essays/73778
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