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Coaching in eHealth: Exploratory research on the preference of Dutch employees for Emotion-Focused or Solution-Focused coaching to reduce work-related stress.

Hovenga, L. (2017) Coaching in eHealth: Exploratory research on the preference of Dutch employees for Emotion-Focused or Solution-Focused coaching to reduce work-related stress.

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Abstract:Work stress is the highest cause of absenteeism and may cause long-term illness such as a burnout. Since stressful situations are not always avoidable in the work place, tools are needed to learn how to cope with stress to prevent employees from becoming burned out. eCoaching holds promise for improving self-help techniques in dealing with stress. Because it is unclear what the needs for an online coaching tool are, it is important to investigate which kind of coaching employees prefer. A distinction is made between Emotion-Focused and Solution-Focused coaching style. To investigate the preference for coaching style, the A/B preference testing method (Ferris, 1958) was performed. Subsequently, the socio-demographic variables gender, age, and level of education were examined. Also, the level of work engagement has been measured with the UBES-15 (Schaufeli & Bakker, 2003) to explore if engaged employees prefer a different coaching style than their less engaged colleagues.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/74289
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