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The influence of perceived social diversity in the workplace on employee performance : an integrative model and research agenda

Rothermel, Uta (2018) The influence of perceived social diversity in the workplace on employee performance : an integrative model and research agenda.

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Abstract:How is a team’s social diversity influencing teamwork and member performance? Extensive research studied impacts of demographic- and personality diversity on teams, recently focus-ing on team member’s individual diversity perceptions. I propose the utilization of an integra-tive process model (the Perceived Diversity Model (PDM)) to explain individual team members' responses to work group- and company diversity. The PDM rejects a direct relationship between objective diversity measures and performance indicators proposing a relationship fully mediated by perceived diversity. At the heart of the PDM lies the variable perceived diver-sity, depicted in a two-by-two matrix (PADMa), where the amount of perceived diversity level is related to diversity evaluations. The perceived diversity level is a general perception (i.e. a notion that people in the room or organization are different to each other) and can, but does not have to, correlate with specific social categories like gender or creativity. Diversity evaluations place perceived diversity levels somewhere within a positive and negative binary. The complete PDM was derived by combining the results of a systematic literature review on perceived diversity with existing diversity conceptualizations. Propositions on the nature, antecedents and relationship of perceived diversity with other variables are made and research implications are discussed.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 71 sociology, 77 psychology, 83 economics, 85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/74755
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