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Online knowledge sharing : exploring the relationship between enablers and motivators for successful online knowledge sharing

Gelici, Maral Tanya (2018) Online knowledge sharing : exploring the relationship between enablers and motivators for successful online knowledge sharing.

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Abstract:Due to today’s competitive market, organizations are ought to continuously develop their business. Organizations depend on employees’ productivity and knowledge for continuous innovation practices. Thus, knowledge sharing among employees has been recognized as a valuable tool for organizational growth. Technological advances have enabled organizations to change traditional communication activities to continuous, dynamic online knowledge sharing activities. Merely providing online knowledge sharing tools does not imply for actual online knowledge sharing among employees. Therefore, academic research has identified various success factors of online knowledge sharing. However, despite the growth in its importance and popularity among modern day organizations, previous research has shown that online knowledge sharing activities remain low. For a deeper understanding of the success factors, this research has not only identified the success factors (i.e., enablers and motivators) of online knowledge sharing, but also examined their inter-relation. Since online knowledge sharing is a social practice, a qualitative research has been performed. Managers, consultants and experts working in the field of online knowledge sharing have been interviewed and results have shown the importance of the facilitating conditions (i.e., job design and technology use), online knowledge sharing intentions and intention motivators (i.e., contextual factors, individual motivation, explicit motivation and characteristics of online communities). Also, for a better understanding of the relationships among the factors, a research model is developed to explain the inter-connectedness of the facilitating conditions, online knowledge sharing intentions and motivators.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general
Programme:Educational Science and Technology MSc (60023)
Link to this item:http://purl.utwente.nl/essays/74945
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