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Fostering knowledge sharing : what stimulates eagerness and willingness to develop a team’s Shared Mental Model.

Lansink, F.G. (2018) Fostering knowledge sharing : what stimulates eagerness and willingness to develop a team’s Shared Mental Model.

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Abstract:Society is becoming increasingly complex and global economy is gradually moving into a knowledge economy. Within knowledge economy it is important to be effective as a team. Team effectiveness depends on a shared mental model, which stimulates task performance and fosters team processes to improve products and services. Stimulating attitudes for knowledge sharing and development of shared mental models can help governmental organizations to rapidly deal with complex problems and tasks at the current knowledge economy. Which leads to the goal; measure what stimulates willingness and eagerness for knowledge sharing in order to develop a shared mental model at a governmental organization. An explanatory sequential mixed-method design is used; quantitative data is gathered through an online Survey based on surveys from De Vries et al. (2006) and the Team Assessment and Diagnostic Instrument (TADI). The quantitative analyzes revealed differences across teams for general task and team knowledge, attitudes toward teammates and task, team dynamics and interactions, and team resources and working environment (Johnson et al., 2007). Subsequently, qualitative analyzes explored that subject-matter expertise might stimulate eagerness, and collaboration might stimulate willingness for knowledge sharing. Finally two factors might stimulate a shared mental model, namely job satisfaction and team goals.
Item Type:Essay (Master)
Clients:
Municipality of Hengelo, Hengelo, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general
Programme:Educational Science and Technology MSc (60023)
Link to this item:http://purl.utwente.nl/essays/75196
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