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Development and trial of an online survey to investigate trust before the use of a technology

Wesselink, Bjorn (2018) Development and trial of an online survey to investigate trust before the use of a technology.

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Abstract:Trust is an important concept in social interaction. Research shows that trust is also of importance when people interact with technology. Extensive research has been conducted to measure trust when using technology. No research so far has looked into trust before the use of a product, which is of great importance for new products on the market. The current work aims at developing a tool (survey) to measure trust in medical devices for home usage (Home MDD’s) and testing the usability of that tool. The survey has been constructed in tune with the literature. Experts were asked to make a list of Home MDD’s and associated features that have been used in the survey. Participants filled the survey and were interviewed using a Retrospective Thinking Aloud (RTA) method. Suggestions for redesign were made based on the data of the interviews.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/76514
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