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Automation and increased use of carrier data to improve the process of ocean carrier selection

Rasing, A (2018) Automation and increased use of carrier data to improve the process of ocean carrier selection.

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Abstract:This research improves and redesigns the carrier selection and contracting process at a Logistics Service Provider (LSP). The research is supported with a working software prototype. Purpose A solution is designed for an LSP that is a customer of CAPE Groep. The LSP is concerned with the complete outbound logistics chain of a partner, producing frozen potato products. This research specifically focusses on the global forwarding department of the LSP, concerned with overseas transport of deep-sea containers. The department experiences a high workload that keeps increasing due to continuing growth in container transport for their partner. Two core problems, that have the highest impact on the workload, are discovered to be root causes: - Carrier selection and contracting is a highly manual process - Available carrier data is not used The solution improves the workload at the global forwarding department, specifically for carrier selection and contracting. The solution should decrease the time the process takes and the number of human steps involved, eliminating space for mistakes. The following research question is answered in this research: “What changes should be made to the carrier selection and contracting process at a LSP, to reduce the workload and apply to the direction the LSP wants to see its business develop in?"
Item Type:Essay (Bachelor)
Clients:
CAPE Groep, Enschede, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:54 computer science, 55 traffic technology, transport technology, 58 process technology
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/76989
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