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Transformational leadership and employee involvement in department-level decision-making processes: A comparative case study on job satisfaction and innovativeness.

Pencheva, Kristiana (2019) Transformational leadership and employee involvement in department-level decision-making processes: A comparative case study on job satisfaction and innovativeness.

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Abstract:Although leader-employee relationships have been recently a subject of many studies, the concept of employee empowerment has seen increasing scholarly interest in recent years. Empirical studies on how the leadership style and employees’ role in decision-making shape organisation’s outcomes are just emerging, but lack an investigation on how the combined effect of transformational leadership and employee involvement in decision-making impacts individual job performance. This study suggests ‘reversing the lens’ as a method how employee job satisfaction and innovative work behaviour can be positively influenced. For carrying out the research, a comparative case study and a mixed-methods approach were undertaken. Data was collected from 52 participants, representing two departments, with distinct characteristics, at a multinational company in the FMCG industry. Results show that organic non-traditional business environments can benefit more from a transformational leadership style, augmented with behaviours displayed by servant leaders. In traditional rather rigid business environments, on the other hand, involvement of employees in decision-making, i.e. reinforcing task-oriented relational processes between managers and employees, contributes to individual job performance.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:02 science and culture in general, 70 social sciences in general, 85 business administration, organizational science
Programme:Business Administration MSc (60644)
Keywords:Employee involvement in decision-making, Transformational leadership, Job performance, Innovativeness, FMCG company
Link to this item:http://purl.utwente.nl/essays/78059
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