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How to design for Access : How experience and attachment affect product design for access-based consumption

Klassen, Viktor (2019) How to design for Access : How experience and attachment affect product design for access-based consumption.

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Abstract:Increasing urbanization and economic crisis made Millen¬nials seek new consumption alternatives during the last decades. Rising awareness of climate issues and the presence of social media further deepened the need for environmentally conscious con¬sumption. One way of consuming is represented by the collaborative- /access- economy. Challeng¬es arise for designers and society to cope with the new requirements and demands of this economy type. A case study was used to test if designers are able to use different techniques to further enhance the way products are used in the access-economy, but also to facilitate the access-con¬sumption model for personal and low-value items. The implementation of extraordinary experiences and emotional attachment was identified as an opportunity to increase the value of accessed products and facilitate citizenship behaviour. A service-product concept based on camping and outdoor travelling was used to gain insights about the design process. The final service concept is validated in an online survey and an expert interview. The developed rental-service was more attractive than current consumption alternatives. It was possible to successfully design distinct features that have a positive impact on the camping experience and increase the perceived peculiarity. Designing was guided by service-thinking, implemented in a product-oriented design process.
Item Type:Essay (Master)
Clients:
D'Andrea & Evers Design, Enter, the Netherlands
Faculty:ET: Engineering Technology
Subject:01 general works, 20 art studies
Programme:Industrial Design Engineering MSc (66955)
Link to this item:http://purl.utwente.nl/essays/78269
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