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Connecting the Public Transport Dots : A Qualitative and Comparative Study about Stakeholder Involvement in the Organization and Development of Public Bus Transport.

Uum, E. M. van (2019) Connecting the Public Transport Dots : A Qualitative and Comparative Study about Stakeholder Involvement in the Organization and Development of Public Bus Transport.

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Abstract:Globally, cities are coping with the challenge to improve the interconnectivity, accessibility and sustainability within the city. For effective regulation by the grantor of bus transport, and for them to be able to pursue the aim of sustainability for public transport, it is of critical importance to communicate and coordinate between stakeholders. This study aims to examine how stakeholders are involved in the organization and development of bus transport in Enschede (NL). The stakeholders, their role and their perceptions of elements of bus transport were analyzed. Additionally, results were compared to those of a comparable case-study, conducted in Curitiba (BR). Curitiba is considered to provide a model on the integration of sustainable transport into business development, the road infrastructure development and local community development. Subsequently, the grantor of Enschede’s bus transport could gain insight in and learn from the stakeholder involvement as conducted in Curitiba. Interesting results have been concluded from interviews with organizations involved in the stakeholder system, the comparison of the two cities and an expert panel with specialists in the field. Important factors for the organization of bus transport have been found, and advices for the grantor of bus transport have been formulated.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies BSc (56615)
Link to this item:http://purl.utwente.nl/essays/78336
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