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Effective Lean Middle Manager Behaviours Amongst Different Cultures: A Mixed-Methods Comparison Study Between Brazilian and Dutch National Culture

Leeuwen, L. C. M. van (2019) Effective Lean Middle Manager Behaviours Amongst Different Cultures: A Mixed-Methods Comparison Study Between Brazilian and Dutch National Culture.

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Abstract:This thesis aims to identify values and behaviours of Brazilian effective Lean middle managers (ELMMs). Accordingly, the ELMM has a big impact on the effectiveness and sustainability of the implementation and execution of Lean. Yet, certain national cultures are more compatible with the Lean philosophy, hence Brazil will be compared to Dutch ELMMs. Firstly, both Brazilian and Dutch ELMMs have similar values. This leads to the assumption that both countries have similar perceived effective behaviours. Indeed, both countries regard relations-oriented behaviours (recognizing and supporting) as most important. However, Brazilian perceived effective behaviours lean more towards change-oriented behaviours (facilitating organisational learning) while Dutch ELMMs show more task-oriented behaviours. This is due to the effect of cultural hegemony. When asking participants to recall their ELMM showing effective (Lean) behaviours, the so-called atypical behaviours that are consciously observed, come to mind. Since they deviate from their cultural hegemony they stand out and thus become perceived effective behaviour. Consequently, this does not include the total set of behaviours necessary to be an ELMM. Although these atypical behaviours are important to be perceived effective, yet, the general set of effective behaviours is also necessary to be an effective Lean middle manager.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:02 science and culture in general, 70 social sciences in general, 85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/78952
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