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ICT Use by Refugees : The Role of Technology in Refugee Mobility

Merdi, Agathi (2019) ICT Use by Refugees : The Role of Technology in Refugee Mobility.

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Abstract:The refugee crisis is one of the most critical phenomena worldwide. It has been reported that during the migration, refugees use their smartphone as a survival tool. While the importance and effects of technological innovations in social science research have been increasingly recognised, the role of new technologies is still limited in scope. The purpose of this study is to research the use of Information and Communication Technology (ICT) during the three phases of the journey, the pre-migratory, the migratory and the post-migratory. The current thesis presents qualitative research that aims to paint a broad picture of how refugees use ICT while exploring for which reasons they use technology during their journey. The data was gathered by interviewing 61 refugees in Greece and analysed using statistical methods. The knowledge gained in this study will add to the claim that people that have been forced to a movement use their smart devices to plan and execute the journey. Additionally, the focus of this project is on the challenges that refugees face in regard to technology and on how the European Union tries to minimise this phenomenon. Finally, an artefact is proposed as a future recommendation that could help refugees during mobility.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science, 70 social sciences in general
Programme:Business Information Technology MSc (60025)
Link to this item:http://purl.utwente.nl/essays/79696
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