Insourcing and outsourcing of IT in Small- and Medium-sized Enterprises

The insourcing and outsourcing practices in IT are an area with little research in small- and medium-sized enterprises (SMEs) from the Netherlands. The aim of this paper is to identify current practices of these SMEs related to IT insourcing and outsourcing. This is done by, firstly, conducting a literature review to find practices which are used in countries like the USA, Canada and New Zealand. Furthermore, hypotheses are defined based on the survey data from “Nationaal Onderzoek data en digitalisering in de logistiek”. Afterwards, hypothesis testing is done and the results are compared to the findings’ conclusions with critical assesment on the differences in the studies. A limitation of this research is the availability of knowledge specific to Logistic SMEs in terms of IT management.